We will aim to ship all pre-order items on the dates advised on the individual product page at the time of purchase. Payments for pre-orders will be taken at the time of placing the order, just as though you have placed a regular order. If you would like a refund or exchange prior to your order being dispatched please email firstname.lastname@example.org
If you have placed an order that includes both pre-order items and products currently in stock, all items will be dispatched together once the pre-order items are back in stock. If you would like to ship your in stock items separately from your pre-ordered items please get in touch at email@example.com. Please note separate shipping will incur additional charges.
In all instances, your 30 day returns policy starts when you receive the goods.